Collections Representative

Minoa, NY

JOB ID: 2530

JOB CATEGORY: Operations Administrative

POSITION TYPE: Regular Full-Time

Overview

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.

Responsibilities

  • Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
  • Process credit card payments including posting to accounts and logging activity
  • Provide a high level of customer account management by properly maintaining account information and data
  • Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
  • Resolve all dispute cases to a mutual satisfactory end between the customer and company
  • Analyze accounts receivable information to determine priority and produce aging reports

Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

Qualifications

  • High School diploma, GED or equivalent training and experience
  • A minimum of 1 - 2 years of collections experience preferred

As part of our pre-employment hiring process background checks and drug screens are performed.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers. Specializing in propane, heating oil and refined fuels, as well as the marketing of natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers through over 600 locations.

 

Suburban Propane is proud to be an Equal Opportunity, Affirmative Action Employer of Females, Minorities, Individuals with Disabilities and Protected Veterans in accordance with all applicable laws.