Overview

We are looking for an experienced HR leader to provide strategic leadership across HR Operations, employment compliance and workplace practices. This role will help strengthen how HR operates across the organization by establishing effective processes, governance, controls and consistent practices across 42 states.  The Director will also provide leadership and strategic direction to the HR Field Operations Managers and serve as a key resource for complex workplace matters, including investigations, employee relations and labor relations. The role partners closely with HR leadership, Operations and Legal to manage risk, improve HR practices and deliver practical solutions to complex issues.

Key Responsibilities

• Provide strategic leadership for HR Operations, establishing effective processes, governance, controls and accountability that support consistent, efficient and compliant HR practices across the organization.
• Lead employment compliance by monitoring regulatory developments, assessing risk, implementing required changes and partnering with HR, Legal and business leaders on compliance matters, claims, audits and investigations.
• Establish and maintain HR governance practices that clarify ownership, strengthen controls and provide visibility into employment-related risks, issues and corrective actions.
• Lead the development and governance of HR policies, procedures and the employee handbook, ensuring they are compliant, practical and consistently applied.
• Lead or support HR compliance reviews and audits, assess findings and ensure appropriate corrective actions are implemented and sustained.
• Provide guidance on workplace matters, including investigations, corrective action, performance management, conduct and conflict resolution, while establishing consistent investigation, documentation and resolution practices.
• Analyze workplace trends, HR operational issues and compliance data to identify organizational risks, opportunities for improvement and areas requiring proactive intervention.
• Establish and monitor metrics and reporting to identify trends, assess risk and measure the effectiveness of HR Operations, compliance and workplace practices.
• Identify opportunities to simplify, standardize and improve HR processes and practices, using data, technology and other tools to improve effectiveness, scalability and the employee and manager experience.
• Provide leadership and strategic direction to our team of HR Field Operations Managers, fostering alignment and collaboration across the HR team and promoting consistent HR practices across the organization.
• Provide guidance and support on labor relations, including collective bargaining agreements, grievances and represented employee issues.
• Partner across HR, Operations and Legal to develop practical, business-oriented solutions to complex employment and workplace matters and strengthen HR practices.
• Develop training, resources and tools that strengthen HR professionals and business leaders in managing employment, compliance and workplace matters.

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts

$130,000 - $150,000 per year (dependent on experience)

For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.suburbanpropane.com/benefits/ .

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related field required; advanced degree or professional certification preferred.
• 10+ years of progressive HR experience, including significant experience in HR Operations, employment compliance and workplace practices within a multi-state organization.
• Strong knowledge of federal, state and local employment laws and regulations.
• Significant experience with complex workplace matters, investigations, employee relations and HR policy development.
• Experience with labor relations, represented employees and collective bargaining agreements preferred.
• Strong analytical and problem-solving skills, with the ability to use data and trends to identify risks and opportunities.
• Strong communication skills, with the ability to translate complex employment, compliance and operational issues into clear recommendations and practical action plans.
• Ability to make sound decisions independently, know when to escalate and develop practical solutions that balance risk and business needs.

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange.  Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.  Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.  For additional information on Suburban Propane, please visit www.suburbanpropane.com.

It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.

In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster